Data & Privacy

877bat Privacy Policy – How We Protect Your Data in Pakistan

This Privacy Policy explains exactly what personal information 877bat collects from Pakistani players, how it is used, who it may be shared with, how long it is kept, and what rights you have over your own data. We take your privacy seriously — read on to understand how we look after it.

Last updated: January 2025  ·  Effective immediately
256-bit SSL Encryption

Every connection between your device and 877bat's servers is encrypted with industry-standard 256-bit SSL. Your login credentials, payment details, and personal information travel in complete security.

No Selling of Personal Data

877bat does not sell, rent, or trade your personal data with any third party for commercial purposes. Your information is used solely to operate your account and comply with legal obligations.

Minimal Data Collection

We collect only the data we genuinely need — no more. Identity verification, payment processing, and security checks require specific information, but we do not gather data beyond what is necessary for those purposes.

Full Player Control

You can request access to your data, ask for corrections, request deletion, or withdraw consent for certain processing activities at any time. 877bat responds to all data requests within 30 days.

Regular Security Audits

877bat's data infrastructure is subject to regular independent security audits and penetration testing. We follow internationally recognised data security frameworks to keep player information safe.

Pakistan-Focused Compliance

Our data practices are designed to meet the standards expected by Pakistani players and align with internationally recognised privacy principles, including data minimisation and purpose limitation.

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Who We Are

This Privacy Policy applies to the 877bat platform, operated by 877bat's licensed gaming entity ("877bat," "we," "us," or "our"). The platform is accessible at 877bat.im and any associated mobile or web interfaces. 877bat is the data controller responsible for the personal information collected from players based in Pakistan and elsewhere.

As data controller, we determine the purposes and means of processing your personal data. This Policy describes those purposes clearly so you know exactly what happens to your information from the moment you land on 877bat.im to the moment you close your account — and in some cases, beyond.

Plain-English Summary: 877bat is the company responsible for your data. This policy explains what we collect, why, and how we keep it safe. We believe Pakistani players deserve a clear, honest explanation of exactly how their personal information is handled.
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Personal Data We Collect

877bat collects personal data at various points in your journey as a player. The types of data collected depend on how you interact with the platform. Below is a complete list of the categories of personal data we may collect and process:

Identity Data
Full legal name, date of birth, CNIC (Computerised National Identity Card) number, passport number (where provided), nationality, gender. Collected at registration and during identity verification required before first withdrawal.
Contact Data
Pakistani mobile number, email address, and residential address. Your mobile number is used for OTP verification, important account notifications, and — only if you opt in — promotional communications.
Financial Data
Payment method details (Easypaisa wallet number, JazzCash number, bank account or card details used for deposits/withdrawals), transaction history, deposit and withdrawal amounts, and balance history. 877bat does not store full card numbers — these are processed by our PCI-DSS compliant payment processors.
Gaming Activity Data
Bet history, game preferences, session duration, win/loss records, jackpot participation, bonus usage, and wagering activity. This data is used to run your account, calculate bonuses, detect fraud, and comply with responsible gaming obligations.
Technical & Device Data
IP address, device type, operating system, browser type and version, screen resolution, session timestamps, and mobile network carrier. Used for fraud detection, security monitoring, and platform optimisation.
Communications Data
Records of your customer support conversations, complaint submissions, email correspondence, and live chat transcripts with 877bat's support team. Retained for quality assurance, training, and dispute resolution purposes.
What we do not collect: 877bat does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, health data, or political opinions. We do not collect data about minors. If we discover that a person under 18 has registered, their account and all associated data will be deleted immediately.
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How We Use Your Personal Data

877bat uses your personal data for specific, defined purposes. We do not use data for purposes incompatible with those stated here, and we do not use your data to make fully automated decisions that have significant legal or similarly significant effects on you without human review.

Purpose Data Used Legal Basis
Account registration and managementIdentity, contact, device dataContract
Processing deposits and withdrawalsFinancial, identity dataContract
Identity and age verificationIdentity, document dataLegal obligation
Fraud detection and preventionTechnical, financial, gaming dataLegitimate interest
Responsible gaming monitoringGaming activity, financial dataLegal obligation
Customer support and dispute resolutionCommunications, gaming, financial dataContract
Promotional communications (opt-in only)Contact data, gaming preferencesConsent
Platform improvement and analyticsTechnical, gaming activity data (anonymised)Legitimate interest
Anti-money laundering complianceIdentity, financial, transaction dataLegal obligation
Regulatory reportingIdentity, financial, gaming dataLegal obligation
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Legal Basis for Processing

Privacy law requires that data controllers have a valid legal basis for each processing activity. 877bat relies on the following legal bases for processing your personal data:

  • Contract: Most of the data we process is necessary to perform our contract with you — operating your account, processing your bets, and paying out your winnings. Without this data, we cannot provide the service.
  • Legal Obligation: Certain processing activities are required by law — identity verification, age checks, anti-money laundering due diligence, responsible gaming monitoring, and reporting to regulatory authorities are all legal requirements that 877bat must comply with.
  • Legitimate Interest: We process some data where we have a legitimate business interest — such as fraud detection, security monitoring, and improving the platform — provided those interests are not overridden by your rights and interests. We conduct balancing tests for each legitimate interest processing activity.
  • Consent: Where processing is not required by contract or law — such as sending you promotional emails or SMS messages about 877bat offers — we rely on your consent. You can withdraw consent at any time by contacting us or using the unsubscribe option in any marketing message.
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Who We Share Your Data With

877bat does not sell personal data. We share data only where necessary and with parties who have agreed to treat it with the same level of care we apply ourselves. The categories of third parties with whom we may share your personal data are:

Payment Processors
Easypaisa, JazzCash, NayaPay, SadaPay, and our banking partners receive the minimum financial data necessary to process your deposits and withdrawals. All payment processors used by 877bat are PCI-DSS compliant or equivalent.
Identity Verification Providers
We use licensed Know Your Customer (KYC) and anti-money laundering service providers to verify the identity of players before processing withdrawals or where required by our AML policy. These providers receive the minimum data necessary for verification only.
Game Providers
Providers such as Microgaming, NetEnt, Pragmatic Play, Playtech, and JILI receive session tokens and anonymised betting data to deliver their games. They do not receive your full identity details unless required by their regulatory licencing obligations.
Regulatory & Law Enforcement Authorities
Where required by applicable law, court order, or instruction from a competent authority, 877bat will disclose personal data to regulatory bodies, tax authorities, or law enforcement agencies. We disclose only the minimum data required and record all such disclosures.
Technology and Infrastructure Partners
Hosting providers, cloud infrastructure services, cybersecurity vendors, and analytics platforms that support 877bat's technical operations. All are bound by data processing agreements that restrict their use of your data to our stated purposes.
877bat requires all third-party processors to maintain adequate security measures, use your data only for the purposes we specify, and comply with applicable data protection laws. We review our third-party data sharing arrangements annually.
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International Data Transfers

As 877bat operates internationally and uses global technology infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. These transfers occur when data is stored on servers in other jurisdictions or when processed by international third-party service providers.

Whenever 877bat transfers personal data internationally, we take steps to ensure your data receives an adequate level of protection. This may include entering into standard contractual clauses with recipients, ensuring the recipient country offers adequate data protection standards, or relying on other legally recognised safeguards.

By using the 877bat platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to countries outside Pakistan where we or our processors operate, subject to the safeguards described here.

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How Long We Keep Your Data

877bat retains personal data only for as long as necessary for the stated purpose and any applicable legal retention requirement. The general retention periods we apply are:

Data CategoryRetention PeriodReason
Account & identity dataDuration of account + 5 years after closureAML regulatory requirement
Transaction records7 years from transaction dateFinancial regulation
Gaming activity logsDuration of account + 3 yearsDispute resolution, regulation
Customer support communications3 years from last contactDispute resolution
Marketing consent recordsUntil consent withdrawn + 2 yearsEvidence of consent
Technical / security logs12 months on a rolling basisSecurity monitoring

When data is no longer required, it is securely deleted or irreversibly anonymised. Anonymised data — which cannot be used to identify you — may be retained for longer periods for statistical and analytical purposes.

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Cookies & Tracking Technologies

877bat uses cookies and similar tracking technologies on its website and platform to provide core functionality, monitor security, improve user experience, and — where you have consented — personalise content and measure marketing effectiveness.

A cookie is a small text file stored on your device by your browser. You can manage or delete cookies through your browser settings, though disabling essential cookies may affect your ability to use certain features of 877bat.

When you first visit 877bat.im, you will see a cookie consent banner. Essential cookies are placed automatically as they are necessary for the platform to function. Analytics and functional cookies are placed only if you accept them. You can change your cookie preferences at any time from the footer of the site.
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Your Data Rights as a Pakistani Player

Depending on applicable law and the specific circumstances, you have the following rights over your personal data held by 877bat. We take these rights seriously and respond to all legitimate requests within 30 calendar days.

Right of Access

Request a copy of all personal data 877bat holds about you. We will provide this in a portable format within 30 days.

Right to Rectification

If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct details.

Right to Erasure

Request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations.

Right to Restriction

Ask 877bat to limit processing of your data in certain circumstances — for example, while a dispute is being investigated.

Right to Portability

Receive your data in a structured, commonly used machine-readable format so you can move it to another service if you choose.

Right to Object

Object to processing based on legitimate interests, including profiling for marketing purposes. We will stop unless we have compelling legitimate grounds.

To exercise any of these rights, contact 877bat's data team at support@877bat.im with the subject line "Data Rights Request." We will verify your identity before processing the request and respond within 30 days. Some rights are subject to legal limitations — for example, we cannot delete transaction data we are legally required to retain.
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Security Measures

Protecting the personal data of 877bat's Pakistani players is a technical and organisational priority. The security measures we have implemented include:

  • Transport encryption: All data in transit between your device and 877bat's servers is encrypted using TLS 1.2 or higher (256-bit SSL).
  • Data at rest encryption: Personal and financial data stored in 877bat's databases is encrypted at rest using AES-256 or equivalent standards.
  • Access controls: Access to personal data is strictly limited to 877bat personnel with a legitimate operational need. All access is logged and audited.
  • Two-factor authentication: 877bat supports and strongly recommends two-factor authentication (2FA) on player accounts to prevent unauthorised access.
  • Penetration testing: 877bat engages independent security specialists to conduct regular penetration tests and vulnerability assessments of the platform.
  • Incident response: 877bat maintains a documented data breach response procedure. In the event of a data breach that poses a risk to affected players, we will notify affected users and relevant authorities within the timeframes required by applicable law.

No online platform can guarantee absolute security. If you believe your 877bat account has been compromised, contact support immediately at support@877bat.im — we will act within minutes to secure your account.

256-bit SSL
AES-256 Storage
2FA Support
Regular Pen-Testing
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Protection of Minors

877bat does not knowingly collect personal data from persons under 18 years of age. Our registration process includes age verification steps and we conduct additional age checks before processing any withdrawal request.

If 877bat becomes aware that a person under 18 has registered and provided personal data, we will immediately close the account, delete all associated personal data, reverse any transactions, and report the incident to appropriate authorities where required.

If you believe a minor has created a 877bat account, please contact us immediately at support@877bat.im. We will investigate and act within 24 hours of any report.

Parents and guardians: If you share a device with a person under 18, ensure your 877bat account is protected with a strong password and, where available, two-factor authentication. 877bat provides parental control guidance on our Responsible Gaming page.
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Marketing Communications

877bat may send you promotional communications about new games, bonuses, promotions, and platform updates — but only if you have explicitly opted in to receive them. We will never send you unsolicited marketing messages.

If you have opted in to receive marketing communications from 877bat, you can withdraw that consent at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any marketing email from 877bat
  • Replying STOP to any SMS marketing message from 877bat
  • Updating your communication preferences in your 877bat account settings
  • Contacting 877bat support at support@877bat.im with the request to remove you from marketing lists

Withdrawing consent for marketing communications does not affect your ability to use the 877bat platform or receive important transactional communications such as withdrawal confirmations, account security alerts, or mandatory legal notices.

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Updates to This Privacy Policy

877bat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or other operational changes. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

When we make material changes to this Policy — particularly those that affect how we use or share your personal data — we will notify you by email and through a prominent notice on the 877bat platform at least seven days before the changes take effect.

If you disagree with any update to this Policy, you have the right to close your account before the new version takes effect. Continued use of 877bat after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how 877bat protects your privacy.

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Contact Us & How to Complain

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how 877bat handles your personal information, please contact us:

Email
support@877bat.im
Subject: Privacy / Data Rights
Response within 2–4 hours
Live Chat
Available 24/7 in your account
Average response under 3 minutes
For urgent data security concerns

If you are not satisfied with 877bat's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in the jurisdiction where 877bat holds its gaming licence. Details of the applicable supervisory authority are available in our full regulatory documentation, which can be obtained by contacting us at the email address above.

Related policies: Terms and Conditions · Responsible Gaming · FAQ. These documents collectively form 877bat's complete framework for protecting Pakistani players.

Your Privacy is Protected. Start Playing on 877bat.

Now that you know how 877bat protects your data, you can play with confidence. Register your free account, deposit from Rs 200 via Easypaisa or JazzCash, and access over 1,000 casino games — all in PKR with same-day withdrawals.

256-bit SSL
No Data Selling
PKR Only
24/7 Support